Durban Gateway Terminal (DGT) has acknowledged ongoing operational challenges affecting cargo movements through the terminal, with the trucking industry now looking for improvements that will reduce delays and get trucks moving more efficiently.
The admission came during a recent engagement between DGT, International Container Terminal Services Inc (ICTSI), Transnet and industry stakeholders, including the South African Freight and Logistics Association (SAFLA) and Road Freight Association (RFA).
While DGT and ICTSI told stakeholders that the terminal was functioning despite the challenges, several issues affecting operations were openly discussed.
One of the biggest concerns for transporters is the terminal’s slot-booking system.
DGT acknowledged problems with the current system and said a solution has already been developed which is expected to significantly improve the booking process. The proposed changes are to be shared with stakeholders before implementation.
For truck operators, the effectiveness of that system will be critical.
When available slots do not match the terminal’s actual capacity, trucks can end up waiting while vehicles, drivers and other fleet costs continue to run.
RFA CEO Gavin Kelly said transporters were currently carrying the cost of operational inefficiencies.
“Fleets are standing without bookings while fixed costs run, drivers are queuing on Bayhead Road, and every standing hour ends up in the price of goods,” Kelly said.
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The terminal is also dealing with equipment and power-related challenges.
As part of its short-term response, DGT has waived terminal storage charges while the current challenges are being experienced. Gensets have also been brought in to help deal with power disruptions, while an accelerated programme is under way to keep machinery operating safely and as reliably as possible.
For the trucking industry, however, the real measure of the recovery will be seen outside the boardroom and on the roads around the terminal.
Fewer trucks waiting for bookings, faster truck staging and improved turnaround times will ultimately determine whether the changes are making a meaningful difference to operators.
The problems are not expected to disappear overnight.
DGT requires significant refurbishment and modernisation to compete with other ports in the region, with equipment already ordered but subject to lengthy delivery lead times.
SAFLA and the RFA have indicated that they are prepared to provide industry data and operational expertise as part of a proposed joint recovery task team involving DGT, Transnet, government and other industry bodies.
For South African truckers and transport companies moving containers through Durban, the expectation is simple: less waiting, better planning and more trucks moving.
The new slot-booking system could be an important step, but the industry will be watching closely to see whether the promised improvements translate into shorter queues and fewer costly delays on the ground.
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