Pier 1 and 2 Manual Process for Export  Reefers Only

Transnet has implemented manual processing for reefer export containers as the Navis system continues to be offline following a cyber attack.


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Effective immediately Terminals will only be accepting export reefers for specific vessels by calling for following numbers:

Pier 1 call 031 361 7046 or 031 3616413    
Pier 2 call 031 3616451 or 361 6771 or 361 6696
The operator will manually capture the required information and provide you with an appointment number. This may take time so please be patient.

Shipping Lines must provide the following information:
– Company Name
– Truck registration, BAT Number
– Vessel Name
– Container number
– POD
– Temp requirement
– Preadvised Reference number

Pier 1: Trucks will bypass IVS and proceed to ingate and report at Trouble Desk for processing.
Pier 2: Trucks will follow the normal route to  A Check, no processing will take place at A Check. Trucks will proceed to ingate and report at Trouble Desk for processing.

We will be accepting export reefers for the following vessels only:

Pier 1: AS Patricia outstanding forecasted volume is 120 reefers. Stack extended until 23/07/2021 @ 06h00

Pier 2: EM Astoria outstanding forecasted volume is 50 units. Stacks closing 24/07/2021 @ 06h00

Conditions: This is a Manual Process therefore its is imperative that all information supplied must be accurate. Only single transactions allowed. No late arrivals will be processed.

Please contact relevant people on shift as per the contact list communicated yesterday  or your KAM for any queries.
Sent in behalf of Terminal Management

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