The National Consumer Commission (NCC) has confirmed a safety recall involving 18 Hino 700 Series trucks in South Africa after a defect was identified in the fuel pump system.
The recall follows a formal notification from Toyota South Africa Motors (Pty) Ltd, which distributes Hino vehicles locally through its authorised dealership network.
According to the NCC, the affected trucks were sold nationwide between 10 September 2024 and 10 December 2024.
Fuel pump defect behind recall
The issue centres on the fuel pump housing, which reportedly underwent an inappropriate surface treatment process during production.
This manufacturing flaw may cause cracks to develop when the supply pump is exposed to repeated high-load operating conditions. If this happens, it could result in a fuel leak, raising safety concerns for operators and other road users.
The NCC warned that the defect requires immediate attention and has urged owners not to ignore the recall notice.
Free repairs at authorised dealerships
Owners of the affected Hino 700 Series trucks have been instructed to visit their nearest authorised Toyota or Hino dealership for inspection and repairs.
A full fuel pump replacement will be carried out on all affected units at no cost to the customer.
“The recalled units were sold nationally through authorised Toyota dealerships between 10 September 2024 and 10 December 2024. This recall applies to 18 Hino 700 Series models,” the NCC said.
All inspection and corrective work will be handled under manufacturer supervision.
What truck operators need to know
For fleet owners and independent operators, downtime is always a concern. However, authorities have stressed that the repair process is preventative and aimed at avoiding potential on-road failures.
Operators are encouraged to act quickly once notified, especially those running long-haul routes where fuel system reliability is critical.
Second recall raises questions
This latest action comes shortly after Hino announced a separate recall in January involving 58 units of the 700 Series sold in 2025, also linked to technical issues within the fuel system range.
While recalls are a standard safety procedure in the commercial vehicle industry, repeated issues in the same model line often raise concerns among fleet managers about long-term reliability and quality control.
NCC contact details
The NCC, an agency under the Department of Trade, Industry and Competition, has made itself available for queries relating to the recall.
Consumers can contact the commission via: [email protected]
The latest SA Trucking News straight to your inbox!
